Health, Dental and Annual Travel Renewals 2025

YOUR UPCOMING 2025 MROO INSURANCE RENEWAL 

 Health, Dental and Annual Travel Renewals 2025 

October 1, 2024 - MROO policyholders who have an email address on file with Victor will be able to access your health, dental and annual travel renewals online at V+. Annual travel plan policyholders will be able to reselect your annual travel trip duration for 2025 online as well. You will receive an email from Victor prior to October 1 as a renewal reminder with instructions on how to set up your V+ account if you haven’t done so yet 

MROO policyholders who requested insurance communications by mail, note: 

  • October 1, annual travel insurance renewals and trip reselection forms will be mailed  

  • October 31, health and dental renewals will be mailed  

The reselection period for annual travel is November 1 to15 only.    

Annual travel plan policyholders who do not wish to change your trip duration for 2025 do not need to take any action at this time and your coverage will remain the same throughout 2025.   

V+ Online Policyholder Account Management Portal 

If you wish to receive your renewal and other retirement insurance information on V+, you will need to contact Victor and provide us with your email address first: call 1-800-363-7861 or email us at mroo.ca@victorinsurance.com. 

Once Victor has your email address you can create your V+ account.  

You will need your Victor client number which you can find on your enrollment confirmation letter or email, tax receipt or renewal document. 

  1. Go to your web browser and visit mrooinsurance.ca/vplus. 
  2. Scroll down the page and click the button “LOG IN OR SIGN UP. 
  3. Click “I agree” on the security notification. 
  4. Scroll down the page and click the button “Request access. 
  5. Click the button “Yes” under “Are you an existing Retiree Benefits client?. 
  6. Fill out all profile information. 
  7. Click the button “Submit”. You will now be registered for V+. 

If you would like more information or require additional assistance, please call Victor at 1-800-363-7861. You can also email Victor at mroo.ca@victorinsurance.com. 

Your Victor Team